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Simplay Support

Simplay Labs is committed to supporting manufacturers as well as consumers with their consumer electronic products. We offer two types of support - one for manufacturing members of the Simplay Labs program and one for consumers who purchase an end-to-end Simplay HD verified system.

Manufacturers can visit Tools Support to download new versions of software and/or firmware for our Pretest and Development Tools

Consumers can visit Consumer Support to help them purchase, install and enjoy the no-hassle home entertainment experience they expect. We stand behind every Simplay HD verified end-to-end system offering frontline support.

Support FAQ

Glossary

Buyer's Guide

Programming Guide

Connectivity Guide